Upload Files

If you need to upload any additional files to support your claim, please use the file uploader below.

Enter your email address, and your web reference or claim number. Then click "Select Files", or drag-and-drop files on to the upload form.

We accept documents, images, videos, and audio files. Archive files, such as zip and 7z, are not supported, and the maximum supported file size is 25MB.
We are aware of intermittent issues with uploading documentation to our online claims system and are working to resolve the issue.

If you encounter an error message when attempting to upload files to your claim please email [email protected] attaching the files that won’t load and please state in the email any Arc Claims reference, your full name and your postcode. This will ensure documentation is uploaded to your submitted claim.

Document Upload

Please provide your email address, and either a Claim Number, Web Reference or both, to allow us to link the documents to your existing claim.

Thank you - your files have been uploaded and sent to our Claims Team. You can now safely close this page, or continue to upload further files if necessary. We will email you confirmation in the next few minutes.
Select Files

Drop files to upload

Preview Filename Filesize Date
Please enter your email address, and Claim Number and/or Web Reference, before uploading files.